(This warranty applies to all electric Jetson products excluding electric bikes, parts, and accessories)
This warranty covers all costs related to parts and labor for a period of one (1) year. Your product shall be free from manufacturer defects in materials or workmanship and perform according to the manufacturer specifications for the duration of this coverage. In the event that your product requires service, Consumer Priority Service, at its sole discretion, may elect to repair or replace your product. Replacement products and/or parts may be new or remanufactured. You may be required to drop off and pick up your product to and from an authorized repair facility. In the event that it is necessary to ship your product to authorized repair facility for inspection and/or repair, you will be provided with a shipping label at no additional cost. Product replacement shall constitute full limit of liability. Consumer Priority Service may opt to settle your claim monetarily, not to exceed the original price paid for your product, as noted on your proof of purchase. This warranty is valid only when the product is used and maintained in the UnitedStates and for the purposes for which it has been designed.
To initiate a claim, please call (800) 588-8817 or visit our warranty claim page. Service under this guarantee shall be provided exclusively by Consumer Priority Service authorized service providers. Please note that based on the MSRP of the product, your service may be subject to a deductible which must be collected before service is authorized.
Please have the following information available when submitting a claim:
What is not covered:
The cost of repair or replacement under these excluded circumstances shall be borne by the end user of the product.
DISCLAIMER OF PERFORMANCE GUARANTEE, IMPLIED WARRANTIES; LIMITATION OF REMEDIES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS PERFORMANCE GUARANTEE SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. CPS SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN PERFORMANCE GUARANTEE OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN PERFORMANCE GUARANTEE GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
The terms and conditions stated herein, as well as any product features or specifications as described or illustrated, are subject to change at any time without notice.