Customer Reviews
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So much fun
Love my new scooter, have been wanting one for awhile but hadn’t found the right one. I wanted one that could go some distance w/o needing a charge right away, one that had some get up and go, one that didn’t take forever to charge, had a screen so I knew how fast and how much battery I had, and one that wouldn’t break the bank.
United StatesAwesome scooter
Wonderful product very happy with it. Glad to have purchased.
10/10
Such a great and easy way to get around. Since buying the jetson my expenses have gone down immensely. Fun way to get around the area, and rarely have to charge. Great decision to buy.
I love it
This scooter is excellent for adults. It has different gears and it can go pretty fast. We have reached almost 20 miles an hour. It has a smooth starting point. Other scooters in the market have a strong pull when they start moving which can be dangerous especially for children. This scooter has a lever which is easy to control how fast you want to go.
Premium Feel and Performance
-=PACKAGING AND ASSEMBLY=- The Quest arrives with a small note which primly informs you that - in the interest of environmentalism - Jetson does not provide printed manuals and they must be found online. The irony is that this note is sandwiched among four massive pieces of non-recyclable styrofoam. On the plus side, the Quest is very safely entombed in the eco-unfriendly packaging, but the downside is that little bits of foam get stuck everywhere. Assembly is quick and easy, and described in the aforementioned online manual. Jetson provides three alan wrenches of varying sizes, one of which is used to place four screws into the center column to attach the handlebar assembly. The faux-leather grips screw into place, with the right one cross-threaded. These kept loosening over time, so I would recommend putting a little Loctite on them. I also recommend rotating the brake lever to an angle where you can easily grip it. It's best not discover that it's in an awkward location when your hurtling down a hill. -=BUILD QUALITY=- Everything about the Quest makes it feel like a quality product worthy of this price point. The platform is wide and sturdy, and the whole scooter has a nice heft to it. (n.b. This might mean it's a bitty heavy for use as a "last mile" scooter if you'll be hauling it through large train stations.) From the solid build to the headlights and display, this feels like a commuting device made for adults, not a toy. The scooter collapses easily and latches to the rear fender, which felt a little flimsy to me but so far has worked fine. Be sure to rotate the locking collar when you snap the front bar back into place. -=PERFORMANCE=- This will depend entirely on one factor - your weight. My wife is 5'2" and 110 pounds. When she gets on the Quest she zips around like a hummingbird. The Quest easily carried her up surprisingly steep inclines, and hit some very fast speeds. If you're a small person, even a hilly area would be fine with the Quest. The disc brakes do great on the downhills too. I'm 6'1" and twice my wife's weight, which puts me right up against the weight maximum for the scooter. For me, the scooter did great on flat sections or slight inclines, but longer hills were impossible. This is not the scooter's fault, and so I am not deducting any stars for that. It's a lot of work for an electric motor to push 200 pounds up a hill. Given these two extremes, you should be able to extrapolate whether or not the Quest will meet your needs. I never successfully depleted the battery, but if you're well under the weight maximum, I think 12 miles or so is a reasonable expectation, at least when the battery is new and the weather is temperate. If you're commuting at night, the Quest has excellent visibility. The front headlight is super-bright, and the tail light (which is always on) is likewise bright, but - obviously - low to the ground. I would still wear a reflective vest and a torso flashy. Technically the Quest has three speed modes, but I only ever used it in the fastest mode - 3. Mode 1 is, however, good for learning the controls. The solid wheels did great on asphalt. I cannot speak to their longevity, since that is outside the scope of this review period. -=EXTRAS=- The LED display is excellent, with two caveats. The first is that it's controlled by a single button. Tap it once to change speed modes. Double-tap it to turn the headlight on or off. A triple tap changes between the speedometer and the odometer. This means that you almost certainly need to stop before operating the button, and sometimes it misreads a double-tap as a single-tap. Dedicated buttons would have been much more user-friendly. Secondly, there's no way to change the display from metric (km) to imperial (mi). The only other "extras" are the bell and the disc brake, both of which performed as expected. I did not see any reason to install the Jetson app. -=FINAL VERDICT=- The Jetson Quest looks, feels, and rides like a premium scooter. All but the heaviest of riders are likely to find this a solid choice for last mile commuting or other urban excursions. As with all scooters, the more hills, the more challenging things will be for heavy riders.
